Customer Service4/5
Commissions & Fees3/5
Platform, Tools & Education1/5
Customer Reviews & Regulation3/5
Offering of Investment4/5

As a user of Hugo's Way, I can say that it has been an amazing experience so far. Here is what I, along with other traders think of this broker:

Customer Service

On the Hugo's Way website, you can easily access their customer support through filing your name and sending a request, or you can access your representative on the bottom corner of the screen to pull up a chat. First hand, I can tell you that the response time is very quick and efficient. When I had an issue, I contacted my representative through the support button and got a reply within minutes. Their 24/7 client support department is very timely, similar to AxiTrader.

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Commissions & Fees

Hugo's Way offers a $5 USD commission per traded lot. So, on a .01 lot, you would pay five cents per trade, on a .02 lot you would pay ten cents, and so on. Commissions are a little more expensive for this private broker compared to AxiTrader ($3.5) and Oanda ($0.01 minimum). There are no fees to sign up, and the process is very general and simple.

Platform, Tools & Education

Hugo's Way uses the standard MT4, MT5 platforms with a maximum leverage of 1:500. They also have tight spreads and good execution on trades. As far as scanners, bots, and other tools, this broker does not provide any of that which could turn some users away. Beginning traders might want more tools to access for their trading, but that is up to the user's preference. Hugo's is more focused on helping clients with account issues rather than providing education, which is probably why their customer support has been very thus far. It is also easier to not provide tools and scanners for clients because someone will always have an issue with it.

Customer Reviews & Regulation

For clarity, Hugo's Way is not a regulated broker meaning that if something were to happen to them (go out of business), they would not be obligated to recover any of your funds. However, this broker works hard at helping all their customers because it is good for business. On almost every broker review page, someone has an issue with recovering funds or withdrawing from their account. According to TrustPilot, the reviews were majority 5 stars and 1 star, giving Hugo's Way a 3/5 on their site. A plethora of reviews were concentrated on their customer support which was either praised or condemned by users. So, there are very mixed reviews regarding Hugo's client portal; it might just be the luck of the draw.

Offering of Investment

The reason why I use Hugo's Way is not only because it is hard for a US citizen to gain access to indices and metals, but they also offer a variety of stocks to trade including Tesla, Apple, Amazon, Microsoft, McDonald's, Intel and more. The broker has so much to offer for the user, especially for US citizens who are looking to trade these along with currencies, metals, commodities, crypto and exotics. This is definitely one of the best brokers out there access-wise. For those of you who want to trade indices like the US30, NAS100 or SPX500, this is a good place to start.

Overall Rating: 2.8/5

Customer Service1/5
Commissions & Fees3/5
Platform, Tools, and Education4/5
Customer Reviews & Regulations3/5
Offering of Investment3/5

Customer Service

Going off customer reviews, Forex.com doesn’t have the best customer service. Traders say that it takes too long for them to verify their account. More reviews say that it’s too hard to deposit and withdrawal cash, and accounts get locked up. It looks like the biggest problem is withdrawing money with multiple reviews regarding that issue.
My rating for this section is 1/5.

Commissions and Fees

https://www.forex.com/en-us/trading/pricing-fees/trading-costs/

With this broker, traders are given the choice to use between 3 different accounts: standard, commission and STP Pro. Although you don't have to pay for commissions on the standard account, spreads are not so tight. 1 pip is not that big a deal, but it is not as good as other forex brokers like AxiTrader that provides .4 pip spreads on their no-commission account. So execution is not as tight, but you're also not paying commission. The commission and STP Pro accounts are have some very tight spreads, although you have to pay for either one through commissions or their service.
My rating for this section is a 3/5.

Platforms, Tools, Education

Forex.com uses MetaTrader as one of their main platforms as well as their own Forex.com platform. They also allow API Trading and NinjaTrader. One of their trading tools includes their Recognia scanner that shows quick trade set ups using pivot tables and support and resistance levels. They also have advance charting tools that you can try out for free with lots of educational content regarding trade.
I give this section a 4/5.

Customer Reviews & Regulation

Forex.com is regulated in over 180 countries including the UK, US, Canada, Australia, Japan, Singapore, and the Cayman Islands according to Investopedia. Overall trust for this broker is decent for a very highly regulated broker.
My rating is 3/5

Offering of Investment

Forex.com has higher spreads than other international brokers and trading crypto is not allowed to those who live in the US. If your account goes negative, there is no protection that the broker has to provide and your account will become liquidated. If there is a problem with your account, their customer service is not the best and may take a while to resolve the issue. Other than those reasons, Forex.com has great tools and education for trading. If you live outside the US, this broker is something to consider, but other brokers provide crypto trading for US citizens.
This section will get a 3/5

My Rating

From the majority of customer reviews, it seems like you might get what you pay for with this broker, but I believe that there are better options. This broker is definitely not above-average broker, and a very important feature brokers need is a good customer support team. Because ratings are so poor, this broker is not as great as the other options out there.
My overall rating is a 2.8/5.


Thanks for reading! If you are interested in joining our trading community, we have chat rooms, trade alerts from our top traders, and educational content. You can join using the link below, and get a discount on your membership.

Disclaimer:

Please note that this email is my personal opinion only. I am not a licensed financial advisor, and any information shared or discussed is not to be construed as investment advice. Trading and investing involves a degree of risk, and is not suitable to all investors. Please consult with your financial advisor before making any sort of investment decisions.

Overall Rating: 4.5/5

Customer Service5/5
Commissions & Fees4/5
Platform, Tools, and Education5/5
Customer Reviews & Regulations4/5
Offering of Investment4/5

Founded in 2007, AxiTrader came up with the idea that they would be the broker "we'd want to trade with", and it caught on. Backed by the ASIC, the broker is considered one of the best out there.

Customer Service

Compared to other brokers, AxiTrader has probably the best, award-winning customer service out there in the forex brokerage world. The response time is considered "unmatched" as customer service representatives are always there waiting to help. Their multilingual staff can help respond to any question they are given. Customer service ratings on the website range between 4.5 and 5 stars because of how fast they are. If I were to rate this broker, I'd give them 5/5 stars on their customer service.

Commissions and Fees

AxiTrader offers two accounts: the standard account and the pro account. Listed on the AxiTrader website, the two accounts are compared.

https://www.axitrader.com/au

Key things to look at are the spreads and commission fees. On the pro account, investors have more accurate and tight spreads, but you pay for it in commission. The standard account is not as tight, but all trades are free excluding swaps. With this broker, you can expect great execution on either account, a .4 pip spread is pretty tight. I'd give this section a 4/5.

Platform, Tools, Education

The MetaTrader 4 Platform is the primary software they use with AxiTrader. They also have helpful trading tools that can be very useful for traders including the MT4 Web Trader, MT4 VPS Hosting, and Signal Providers. One of their tools, the Autochartist, scans for trade set ups and alerts you when it finds one. It is also free to every client. Another cool thing is that they carry tutorials, trading tips, videos, ebooks and trading tools to help you become a better trader.
A broker with so many resources should get a 5/5 in my opinion.

Regulation

The licensed and regulated broker has received some outstanding reviews by their customers. AxiTrader is regulated by the Australian Securities and Investment Commission (ASIC) and is considered safe with average risk.
My rating: 4/5

Offering of Investment

With AxiTrader, you can trade 80 major currency pairs, crypto, indices, and CFDs, including metals and commodities. This broker seemingly covers all aspects to trading, and you certaintly are getting some of the best service.
My rating: 4/5

My Rating

This company not only provides a brokerage service, but tools, education, signals, software and so much more. With an award-winning customer service and highly trusted broker, I would have to rate AxiTrader at a 4.5/5 for the amazing service they provide.


Thanks for reading! If you are interested in joining our trading community, we have chat rooms, trade alerts from our top traders, and educational content. You can join using the link below, and get a discount on your membership.

Disclaimer:

Please note that this email is my personal opinion only. I am not a licensed financial advisor, and any information shared or discussed is not to be construed as investment advice. Trading and investing involves a degree of risk, and is not suitable to all investors. Please consult with your financial advisor before making any sort of investment decisions.

As an attractive and easy platform to use, Robinhood is very popular among younger traders. I too started a Robinhood account when it was relatively new and loved the easy-access platform and app. This broker allows you to trade US stocks, indices, options, gold and cryptocurrency. They even have a new feature called fractional shares trading. With that, you can invest in any stock for less than one share is worth. Let's say you wanted to buy Amazon but didn't have $2,400 at your disposal. With fractional shares, you can put in $10 and own part of a share of the company.

Another cool feature that propelled this broker was the fact that it had commission-free trading. Unlike other brokers that charge commission on every trade, Robinhood charged absolutely $0. TD Ameritrade used to be $7 a trade. Since then, they have moved to zero commission as well.

All of these features are great to have, but there are some concerns that investors have kept in mind. Starting in late February, Robinhood servers began messing up due to a huge amount of volume being traded. People who had their trades in couldn't take profit or get out of a trade, buy orders failed, and sell limits failed. The whole system shut down for twelve hours, and investors were furious. One person lost around $500,000 because his orders didn't get filled. Now Robinhood is under a class-action lawsuit, and traders were given a sincere note of apology as well as a request form to report what trades went wrong. Fortunately, I was not in any big trades at the time and was left pretty much unscathed. Overall, the sentiment for Robinhood trading was questioned and uncertain if the servers would be able to execute trades accurately when the time comes. Since then, Robinhood has been working hard to improve and give customers lots of resources and new features to help trading access, but that event was a hard lesson for both Robinhood and its traders.

In my opinion, Robinhood is nice for beginners with small accounts who are looking to start their investment journey. It also has a pretty quick and accurate execution time for those who want to trade. Also, trading options has never been easier than on the Robinhood app. It helps explain everything to those who don't fully understand options, like most options traders.

If I had to rate Robinhood, I'd give it a 7/10 because it was the first platform/broker I ever used to trade real money and was super easy. I was able to clearly see news, analysts rankings and real-time movements all on my phone. Now, most brokers provided a phone app and commission free trading to battle the disrupting business Robinhood has created. Overall, I think Robinhood is a great platform and will be even better in the future. But for now, they have a few kinks to work out.

Featured Photo: https://cdn.robinhood.com/assets/robinhood/shared/robinhood-preview.png


Thanks for reading! If you are interested in joining our trading community, we have chatrooms, trade alerts from our top traders, and educational content. You can join using the link below, and get a discount on your membership. Also, I will put my Robinhood link below for those of you interested in starting an account. If you sign up using my link, we both get a free share of any stock!

http://join.robinhood.com/francec36

Disclaimer:

Please note that this email is my personal opinion only. I am not a licensed financial advisor, and any information shared or discussed is not to be construed as investment advice. Trading and investing involves a degree of risk, and is not suitable to all investors. Please consult with your financial advisor before making any sort of investment decisions.

A1 Trading Company

A1 Trading Company is a financial services and media business founded in Atlanta, USA.
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